Personal Account Support

Account Help

Also referred to as RTN, routing transit number, ABA, or bank routing number, your routing number is a nine-digit numeric code printed on the bottom of checks. The routing number for Canadian Northern Bank is 026010211.

To locate your routing number for checking, savings, and money market accounts, look at the numbers along the bottom edge of your check.

  • Personal accounts: The routing number is the first set of nine-digit numbers.

  • Business accounts: The routing number is the second set of nine-digit numbers.

Subject to certain conditions, single and joint accounts are separately insured, and revocable trusts generally provide $250,000 of coverage per beneficiary. Additionally, all bank depositors can have insurance coverage in excess of the basic limits of $250,000 per institution, with an additional $250,000 per institution for IRAs.

Bremer Bank offers several options to expand your FDIC Insurance coverage. Speak with your banker for more information.

Often, your employer will have a required form for you to complete in order to set up payroll direct deposit. Ask your employer for this form.

You can find your account number printed on the bottom of your checks:

  • Personal accounts: The account number is the second set of numbers, following the routing number.

  • Business accounts: The account number is the first set of numbers.

Contact your local branch or call 647-254-5168. A driver’s license or other documentation may be required.

Contact Cardmember Services immediately at  647-254-5168.

The easiest, fastest way to order more checks is through online banking. Go to to access Online Banking for your personal accounts. Once logged in, go to the Customer Service menu and select Order Checks.

You may also order checks by phone at  647-254-5168, in person at any Canadian Northern Bank branch or by mail by completing the check reorder form provided in your last box of checks.”

Online Banking Help

You will be asked for personal and account information. We suggest having your last statement balance or account-opening balance on hand.

To protect your account, you may be prompted for an extra level of security. Our online system takes into account multiple factors that may prompt an additional level of security. For instance, if your system does not allow cookies or if this is the first time logging in from this device, you will be prompted for the security code.

To get the most out of Online Banking, we suggest following these three steps after your first login:

  1. Sign up for Online Statements. Go to the Customer Service menu and select Change document delivery method.

  2. Enroll in Bill Pay. Go to the Pay and transfer menu to get started. Then simply enter and save your commonly-paid bills for future access, and paying bills will be easier than ever.

  3. Add Mobile Banking. Download our free mobile app from the App Store or Google Play, then follow the steps to activate mobile access. You’ll be able to check balances, pay bills to saved payees and more, all from your smartphone.

Go to Customer Service > Manage alerts to choose from available account and security alerts.

First, sign up for online statements by going to Customer Service > Change document delivery method. You will receive an email when your regular account statement is ready to view. It can be found by going to Accounts > Statements.

Log in to Online Banking and go to the Pay and transfer menu. Then select Get started with External Transfers. Follow the on-screen prompts to establish your external account(s) for transfers. You will need to validate that external account before transfers can be made.

Only account owners can make external transfers. To make an external transfer through Online Banking, the external account must be established first.

As the error message states, either an incorrect User ID or password was entered. (In most cases, we find this message is the result of entering an incorrect User ID.) Go to again – do not use your Back key, but instead re-type into the address bar of the browser – to begin the login process again. If you continue to get this error message, call Canadian Northern Customer Support at 647-254-5168 to confirm your Online Banking User ID.

This error message indicates that the password entered does not match the associated User ID. Try logging in again, or use the Reset it yourself link located just below the Password field.

If you are being prompted to use a one-time security code, but the online banking system does not recognize or provide your phone number, call 647-254-5168 for further assistance.

To avoid this issue in the future, you will need to update your phone number(s) on record with us. After you have logged in, go to the Customer Service menu then Manage contact information.

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